Q&A

Do you ship to my country?

Yes.  Proceed through the checkout process for country and shipping options.

Do you take PayPal/phone payment/wire transfer?

No, the only electronic form of payment we are able to accept is through this web site.

Can I pick up and pay cash if I'm in Austin?

Possibly.  Please contact us for more information.

When will my parcel ship?

Old Sport is currently a small operation and thus packing happens a couple times per week.  If you've received a shipping notice but fear your items are lost, please reach out.

My tracking shows my package was delivered but I did not receive it...

You will be best helped by your local post office or mail carrier.  Once a package leaves our hands we rely on the same tracking information that you do and can offer no additional details.  All shipping labels are automated and printed with the exact shipping address that you provide.  Oftentimes, the situation comes down to incorrect information in the address or the package delivered to the wrong address.  In this case, you will be best served by your local post office.

Do you wholesale/can I consign your products?

At this time, our goods are produced in such limited quantities that we do not have the inventory or margins to allow for distribution.

What is your return/exchange policy?

Please read our return policy here.

Why are certain products made in other countries?

We source locally whenever possible but we also use vendors worldwide based on factors of trust, quality, consistency, and price.  We do not discriminate and we advertise country of origin proudly because we believe in transparency.